Roberts Mechanical

Choosing a dependable HVAC contractor shouldn’t be hard, but once you hear about the less-than-honest “professionals” who have scammed your friends and family, you may be wary of the process.

Every industry has its top-tier service providers as well as its bad apples, and sadly, it’s up to you to determine the difference.

Thankfully, you don’t have to take on the pressure alone. Take a look below at the five helpful ways to determine if the HVAC contractor you hire will deliver on their promises and live up to your expectations.

1. See if They Are Willing to Come to Your Home to do an Assessment

An HVAC contractor that can quickly quote you a price over the phone may seem like the best option. They sound knowledgeable and seem like they know what they’re talking about.

What’s the issue? They should know the size of your home. They need to know the current make and model of your furnace or central air unit. They should also inspect your duct system for issues and check your insulation and window efficiency.

Plenty of details go into estimating the cost of a unit repair or replacement, downgrade or upgrade, and many of these specifications can’t be communicated over the phone.

The best HVAC contractors come to your home to see the facts for themselves and be sure they’re quoting you the right price.

2. Ask if They Offer a Free Written Estimate

When they offer an estimate, make sure the HVAC contractor puts it in writing. This way you can compare prices and you’ll be able to tell if they’re willing to stand by their word — only reputable contractors are open about their prices.

3. Question if They Can Easily Prove Their Certifications

What’s required for your HVAC contractor to do business in their state? When you ask about their certifications, they should easily be able to tell you about the approval process and quickly produce their license and proof of their education.

4. Check That They Know About the Latest Advanced Systems

Always be wary of a contractor who wants to replace your failing system with the exact make and model you had before. This shows they aren’t up to date on all the latest technology and they’re simply doing things the way they always have. If you want programmable thermostats, you should get them.

5. Get the Details on Your Work Contract

Make sure the HVAC contractor tells you exactly when they will start the job, how long it will take, and when you’re required to pay. If they ask for a deposit, they should offer a receipt for your payment.

All these tests are ways to tell if you’re choosing the right HVAC contractor, the company that is going to make the right repairs in the safest, most cost-effective way possible. At Roberts Mechanical, this is our priority. We pride ourselves on providing superior service, unmatched at any of our competitors. Call us today to set up your free in-home estimate!